HOW TO CHECK THE RELIABILITY OF THE WEBSITE AND THE INTERNET BANKING
When you access the Carige Internet Banking service pages, you are connected to a safe server and the information which is transmitted between your PC and the server is encrypted to prevent your data being intercepted and used fraudulently.
However, it is necessary to carefully ascertain that the page to which you are connected is effectively that of our server, so as to protect yourself from any phishing or pharming attempts (in this connection, see the specific sections on our website).
The check is carried out by accessing the seal of the Body which certifies the website's security (Verisign), making it possible to consult the security-related data directly via the organisation's website.
Here are a few simple rules which make it possible to check the reliability of the website to which you are connected:
1. The first thing is to check that the page which displays the seal of the Verisign Certification Body (shown in the illustration) is accessible on a protected page.
The protected page will be indicated to you by the presence of a closed padlock.
With regard to the majority of the browsers and Internet Explorer 6 or previous versions, it will appear at the bottom of the screen (in the right or left-hand corner depending on the version).
In the case of Internet Explorer 7, said padlock will appear in the upper right-hand corner alongside the address of the website, on condition that the security levels set by the browser are medium-high(standard installation condition).
2. Check that the secure page contains a link to the Verisign website, usually accessible by clicking on the seal which certifies that the website is secure.
The link to the Verisign website must start with https://seal.verisign.com, in the event of the link directing you to a different page, you are probably in the presence of a website which is not reliable.
3. Also view the properties of the page which displays the Verisign secure seal: all you have to do is click with the right mouse button inside the page and select "Properties", if you use Internet Explorer, or "View Page Info", if you use Firefox or Netscape Navigator. A dialogue window will open which includes all the security information of that page andby clicking on Certificates you can view all the information relating to the Verisign certificate (the following examples are seen for Internet Explorer or Firefox).
4. In conclusion, it is necessary to compare that the information obtained in the previous point coincides with that present on the Verisign website, accessible by clicking on the security seal.
In particular, it is necessary to pay attention to the following information: "Name" (which must contain the name of the website www.gruppocarige.it without any other information); "Validity Period" and check that this coincides with the properties of the page which displays the Verisign security seal "Issued as of:" and "Valid from, to".
Should you come across any untrustworthy, doubtful or suspect websites, or if you need clarification or further information, please contact our Customer Services at the following email address firstname.lastname@example.org or by telephoning the following number 800 77 88 777